Chapter Manager/ Manager BSA

Published date: April 15, 2024, Version: 1.0

Overview:

The role of a Chapter Manager/Manager BSA requires strong leadership skills, effective communication abilities, domain knowledge in business analysis or related areas, and an understanding of Agile principles and practices. By nurturing talent within their chapters and aligning their work with organizational goals, Chapter Managers contribute to successful delivery of value in large-scale Agile implementations using the SAFe framework.

Chapter Manager/Manager BSA Skills

Primary Responsibilities:

  • Responsible for leading and managing a team of Business Analysts

  • Identify skill gaps within the BA team and organize or facilitate training sessions to enhance their capabilities

  • Conduct regular performance evaluations for the team members, offering constructive feedback and recognition for their contributions

  • Collaborate with project managers and other stakeholders to allocate Business Analysts to various projects based on their expertise and availability

  • Participate in test case review and proof of testing along with the BSAs for maintaining the quality standards

  • Forecast the resource needs for the BA team based on upcoming projects and organizational priorities

  • Collaborate with stakeholders from other departments to understand their needs and ensure effective communication between the BA team and these stakeholders

 

Technical Skills :

  • Agile / SAFe

  • Agile Tools and Methodologies

  • Data Analysis

  • DevOps Practices (high level)

  • Requirements Gathering

  • Business Analysis

Soft Skills:

  • User Experience

  • Product Vision

  • User Story creation

  • Acceptance testing

  • Resource planning

Tool Skills:

  • SharePoint

  • Jira/Jira Align

  • Powerpoint

  • Reporting Tools (PowerBI, Tableau etc.)

  • Confluence

  • MS Azure DevOps

Secondary Responsibilities:

  • Understand the scope of the upcoming and User Stories

  • Participate in the regression testing process