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Knowledge portal provides users with comprehensive information on specific tools, various roles, streamlined processes, and transformation initiatives. This Portal also has the estimator Tool, which will standardize the way how Solution Architects develop estimates for new initiatives. The intake process identifies standards and processes that will be utilized for the intake of work requests. The goal is to create a unified method across digital teams that will streamline all work requests in order to use our resources to their fullest capabilities.

System Engineer

Published date: April 15, 2024, Version: 1.0

Overview:

The role of a System Engineer requires strong technical skills in areas such as operating systems (e.g., Windows Server, Linux), networking protocols (e.g., TCP/IP), virtualization technologies (e.g., VMware), scripting languages (e.g., PowerShell), security principles (e.g., authentication methods), and system monitoring tools (e.g., Nagios). Additionally, they need problem-solving abilities, attention to detail, communication skills, and the ability to work well in a team environment to effectively manage complex systems in dynamic technology environments.

System Engineer	Skills
Primary Responsibilities: Manage and monitor all installed systems and infrastructure Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes Maintain security, backup, and redundancy strategies Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks Participate in the design of information and operational support systems Liaise with vendors and other IT personnel for problem resolution Secondary Responsibilities: Ensure a rapid response to any technical issues Oversee the availability of technical resources Provide technical direction to IT support staff Plans and executes system automation as needed for increased efficiency	Technical Skills : Agile/SAFe System architecture Problem solving Critical thinking Programming Operating system Cloud Automation Scripting
Soft Skills: Application Performance Virtualization Inventory management Governance Analysis
Tool Skills: JIRA SharePoint/Confluence Github, Azure Domain specific platforms (SAP, NSAP, Cloud etc)

System Engineer

Skills

Primary Responsibilities:

Manage and monitor all installed systems and infrastructure
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
Maintain security, backup, and redundancy strategies
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
Participate in the design of information and operational support systems
Liaise with vendors and other IT personnel for problem resolution