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Knowledge Portal

Knowledge portal provides users with comprehensive information on specific tools, various roles, streamlined processes, and transformation initiatives. This Portal also has the estimator Tool, which will standardize the way how Solution Architects develop estimates for new initiatives. The intake process identifies standards and processes that will be utilized for the intake of work requests. The goal is to create a unified method across digital teams that will streamline all work requests in order to use our resources to their fullest capabilities.

How to remove a project from Delivery Central

Published date: April 3, 2024, Version: 1.1

The best way to remove a project from the Delivery Central is to update it properly in Planview. Planview is a system of record for Projects in CTC for Delivery Central. If to set the project status in Planview to “Closed”, a project will be archived in DC.

The criteria for extracting projects from Planview:

  • Projects under Rex Lee i.e. IT projects
  • Work Status: Open/approved i.e. projects in other statuses are excluded
  •  Work Type: Annual Capital, Capital Purchase, Operational Work, Delivery Program, Standalone Project, Child Project

 

If a project still remains active in Planview, but need to remove it from DC, then raise the “IT Service Request”:

 

remove

For the “Service Offering” please set the “Delivery Central” -

remove option

In the “Additional Information“ please provide details:

  1. Purpose: choose between options to

    1. exclude from the Delivery Central or

    2. exclude from the adoption/coverage report of DC Health, or

    3. exclude from the adoption/coverage report of DC Perf (Metrics)

  2. Project Code(s) - fill Planview codes (“Work ID”) for the project(s) in question

  3. Parent program name/code

  4. Justification - please explain the reason for excluding projec(s)

 

Example:

additional info