Operations Manager

Overview:

The role of an Operations Manager requires strong leadership skills, strategic thinking abilities, excellent communication skills, and a deep understanding of technology operations. By effectively managing teams, optimizing processes, mitigating risks, and aligning operations with business objectives, Operations Managers contribute to the success of technology departments in achieving organizational goals.

Operations Manager	Skills
Primary Responsibilities: Ensure all operations are carried on in an appropriate, cost-effective way Improve operational management systems, processes and best practices Formulate strategic and operational objectives Examine financial data and use them to improve profitability Perform quality controls and monitor production KPIs Find ways to increase quality of customer service Secondary Responsibilities: Purchase materials, plan inventory and oversee warehouse efficiency Help the organization’s processes remain legally compliant Manage budgets and forecasts Recruit, train and supervise staff	Technical Skills : Agile/SAFe Administration Analysis Problem solving Resource Management Logistics
Soft Skills: Leadership Operations Management Budgeting Communication
Tool Skills: JIRA SharePoint/Confluence Domain specific platforms (SAP, NSAP, Cloud etc)

Operations Manager

Skills

Primary Responsibilities: