Coupa

Canadian Tire Corporation (“CTC”) has selected Coupa as the technology platform to streamline the non-merchandise procure-to-pay processes and enable electronic purchase orders (“PO”) and invoice processing.  Coupa is a leading-edge cloud-based e-procurement system utilized by many major organizations to streamline their procure-to-pay (“P2P”) process. ​​​​​​​

CTC has only implemented Coupa for non-merchandise transactions paid by invoice. There is no change to the use of P-Cards, Concur or merchandise purchasing processes. “Non-merchandise” refers to supplies or services (mainly services) that are used by CTC and not resold to our customers.

Coupa

Need to gain access to Coupa?         

To submit Coupa access requests (Add/Edit/Remove) for you or your team, please complete the Service Now Form called “Coupa User Access” - direct link:

Service Now > Home > All Catalogs > Service Catalog > Accounts and Access > Coupa User Access

For "Type of Access Requested", select "Basic User (Requisitioner) / Approver" in Service Now.

After your Manager approves the Service Now ticket - Please allow approx. 5 -10 business days to attain access to Coupa.

For Additions: When access has been granted to Coupa, you will receive an email from the Coupa Support team with further instructions.