Test Environment Specialist

Overview:

A Test Environment Specialist (TES) in SAFe® ensures Test Environments available on time. They collaborate with Agile teams to resolve environment-related issues.

Test Environment Specialist (TES)	Skills
Primary Responsibilities: Demand/supply management of test environments in the region. Build test environments. Control security of the test environments. Resolve issues with test environments. Secondary Responsibilities: Track/close the tickets related to Environment Management. Resolve escalations related to environments, if any. On resolution of issues, inform the relevant team.	Technical Skills : Test Environment Management Analyse the log and investigate the Critical Blocker issues with respective components Setup the Triage call with respective teams to fix the issue at the earliest Work on root cause analysis once the issue is resolved and identify the action item to avoid that issue in future Communicate to project stakeholder to plan their work accordingly due to the Outages
Soft Skills: Attention to detail and prioritization of accessibility issues. Effective communication and collaboration with Agile teams and stakeholders. Empathy and understanding of user needs, particularly for individuals with disabilities. Problem-solving abilities to address accessibility challenges. Continuous learning to keep up with evolving accessibility practices and technologies.

Test Environment Specialist (TES)

Skills

Primary Responsibilities:

Demand/supply management of test environments in the region.
Build test environments.
Control security of the test environments.
Resolve issues with test environments.

Secondary Responsibilities:

Track/close the tickets related to Environment Management.
Resolve escalations related to environments, if any.
On resolution of issues, inform the relevant team.

Technical Skills :

Test Environment Management

Analyse the log and investigate the Critical Blocker issues with respective components

Setup the Triage call with respective teams to fix the issue at the earliest

Work on root cause analysis once the issue is resolved and identify the action item to avoid that issue in future

Communicate to project stakeholder to plan their work accordingly due to the Outages

Soft Skills:

Attention to detail and prioritization of accessibility issues.
Effective communication and collaboration with Agile teams and stakeholders.
Empathy and understanding of user needs, particularly for individuals with disabilities.
Problem-solving abilities to address accessibility challenges.
Continuous learning to keep up with evolving accessibility practices and technologies.