Site Reliability Engineering (SRE) is a process-driven approach to managing better outcomes for software deployed in production. It is a discipline that involves having expertise in resilience to reduce how often system incidents occur, how long it takes to detect them, and how long it takes to remediate them. It also provides a framework for preparing for incidents before they happen, managing them as they occur, as well learning from them and preventing them from happening again in the future. Finally, SRE provides an approach for how to deliver more features faster by reducing manual tasks, while concurrently not reducing the availability of services and applications.
